RETURN POLICY

ALL SALES ARE FINAL on sale items or items purchased with a discount. However, if you are not in love with your order, please contact us to see if we can do an exchange or store credit.

Returns or exchanges of regular priced items are allowed within 14 days of receipt. Refunds will only be issued if all returned items are in new, sellable condition (unworn, unaltered, unwashed, with all tags attached).  Swimwear needs to have the sanitary sticker, unwashed and all hangtags attached.

Get in touch: To start a return or exchange, email us here. Please let us know your order number, the item(s) you'd like to return and why, and the item(s) you would like in exchange.

Items returned without prior authorization will be sent back.

 

SHIPPING COST FOR RETURNS/EXCHANGES

Buyer is responsible for shipping costs on all returns and exchanges. You are welcome to ship the return back on your own or purchase a return shipping label through us. Please email us to request an invoice for the shipping labels. 

 Our mailing address is: 

GILLIA
131 Hekili Street, Suite 113
Kailua, Hawaii 96734